Privacy Policy

Privacy Policy

Last Updated: April 2026

VitalsTrack (“we,” “our,” or “us”) values your privacy and is deeply committed to protecting your personal data. Operating across Malaysia and Singapore, this Privacy Policy is designed in strict compliance with both the Personal Data Protection Act 2010 (PDPA) of Malaysia and the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Information We Collect

We may collect personal information including your name, contact details, and self-reported health/lifestyle data when you book a health risk assessment, subscribe to our newsletters, or use our digital monitoring tools.

2. How We Use Your Data

Your data is strictly utilized to:

  • Provide our data-driven health analytics and tracking services.
  • Communicate with you regarding your appointments and reports.
  • Improve our platform’s algorithms and user experience.
  • Comply with legal and regulatory obligations.

3. Data Protection & Confidentiality

We employ robust, industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. We do not and will not sell your personal or health data to any third-party marketing agencies.

4. Cross-Border Data Transfer (跨国数据传输)

As we operate in both Kuala Lumpur and Singapore, your data may be securely transferred, stored, or processed between these two jurisdictions. By using our services, you consent to this transfer. We ensure that any receiving entity provides a standard of protection comparable to the PDPA of both Malaysia and Singapore.

5. Your Rights

Under the PDPA of both Malaysia and Singapore, you retain the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any inaccurate data.
  • Withdraw your consent for us to process your data at any time.

6. Contact

If you have any questions or wish to exercise your data rights, please contact our Data Protection Officer at: